Should I stop paying until my meter is installed? Can it be backdated to the date I moved into the property? Submit a meter reading You can submit a meter reading to us at any time. Thames Water Utilities Limited Registered in England and Wales. Company number: 02366661. If you find your metered bill is likely to be lower, why not switch early and take the credit. Registered Office: Company number: 02366661. Thames Water Utilities Limited Registered in England and Wales. These tariffs are only available for customers who have applied for a meter but we have confirmed they cannot have one, as it is either not possible to install one or it would be too expensive to fit. Company number: 02366661. Water-saving tips New customers You can tell us all about your move into our supply area by completing our Our lines are open from 8am to 8pm Monday to Friday, 8am to 6pm Saturday and closed on Sunday and bank holidays. No, we'll take care of everything. Direct Debit, will be transferred across to your new account. Please note that we’re rolling out smart meters across our region, starting in London. All rights reserved. Our technician who fits your meter will provide us with the relevant details so we can set up your new metered account. Will you make sure that your work is completed neatly? Corporate responsibility and sustainability. Reading No. Thanks to new tech, the days of having to call-up your water providers to tell VAT registration no GB 537-4569-15. The first time we visit will be to dig a hole and put a meter box in the ground. We realise there may be times when you want to move your meter. In these cases, to help ensure customers who cannot have a water meter get a water bill that better reflects the amount of water they use, a flat-rate tariff is available called the ‘Assessed Household Charge’. Registered Office: Clearwater Court, Vastern Road, Reading RG1 8DB. You will receive your first bill within the first six months of your meter being fitted. Water meters – your questions answered Our role is to make sure that your water company provides you with a good quality service at a fair price. As your water supply pipe (the one running from our water main towards your home) serves one or more neighbouring properties as well as your own, an external meter would record everyone’s collective usage. Before you move out If your property is metered, please provide a water meter reading on the day that you move out. We've made a short video to show you how to find and read your water meter. Meters make it easier to see how and where water is being used so we can all be as efficient as possible. It is normal for some groundwater to seep into the box that holds the meter. Water, for some groundwater to seep into the property you with a for... Why does this prevent me from having a water meter is fitted will. 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